I don't normally review restaurants. I went by Olive Garden just after 11 am today, Monday Oct 10th., while I was doing some other shopping at the Spectrum Mall in Tucson. Since the parking lot was nearly empty I naively assumed I could grab a quick lunch. I was seated promptly by the hostess--right next to a big group of very loud women. And there I sat and sat and sat. No one ever came by and offered beverages and acknowledged me, let alone actually take my order At 25 minutes I got up and walked out the door. I wonder if they ever noticed I'd left.
When a restaurant is getting slammed I understand a customer might get lost in the crossfire. And, as I was by myself, I know I'm a low priority for servers since I'm not as likely to generate much in the way of tips. But this place was not busy. Except for the group and a few other tables, the place was empty. And still I was ignored. I seriously doubt I'll ever go back there again. Too bad, as I really like their soup.